Last Updated: January 2025

Privacy Policy – r789game Data Protection

Your personal data belongs to you. This policy explains exactly what r789game collects, why we collect it, how it is stored and what rights you have over it as a Pakistani member of our platform.


256-Bit SSL Encryption
No Data Sold to Third Parties
CNIC Stored Securely
No Marketing Without Consent
PCI-DSS Compliant Payments

Six Things r789game Members Should Know About Their Privacy

Before the full policy — a plain-English summary of what matters most.

We Collect Only What We Need

r789game collects your name, CNIC details, contact information and financial transaction data. We do not collect information we have no use for — no social media profiles, no location tracking beyond what is needed for fraud prevention.

Your Data Is Encrypted

All personal data and financial information held by r789game is encrypted using 256-bit SSL. Payment data processed through Easypaisa, JazzCash and card networks is handled through PCI-DSS compliant payment processors. Your raw card details are never stored on our servers.

We Do Not Sell Your Data

r789game does not sell, rent or trade your personal information to third-party marketers, data brokers or advertising platforms. Your data is used to operate your account and improve the r789game platform — nothing else, without your explicit consent.

Marketing Requires Your Consent

Promotional emails and messages from r789game are only sent to members who have opted in to receive them. You can withdraw that consent at any time from your account settings. Transactional emails — account confirmation, withdrawal notifications — are sent regardless of marketing preference.

You Control Your Data

As an r789game member you have the right to access the data we hold about you, correct inaccurate information, request deletion of your account and associated data, and object to specific types of data processing. These rights are exercisable at any time by contacting support.

Cookies Are Explained Clearly

r789game uses cookies to keep you logged in, remember your preferences and analyse how members use the platform so we can improve it. No advertising cookies from third-party ad networks are placed on r789game pages. You can manage cookie preferences in your browser settings.

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1. About This Privacy Policy

This Privacy Policy explains how r789game — the online gaming platform operated at r789game.biz — collects, uses, stores and protects the personal information of members and visitors. It applies to all data processed through the r789game website, any associated mobile interface and all communication channels including email, live chat and WhatsApp support.

At r789game we take privacy seriously. Pakistani members trust us with personal details, financial information and gaming activity data every day. This policy is written to explain clearly and honestly what we do with that information — not to hide anything in language so dense that no one reads it. If something is unclear, please contact us directly and we will explain it in plain English.

By registering an account or using the r789game platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside our Terms and Conditions, which together form the complete agreement governing your use of r789game.

Data Controller: r789game operates as the data controller for all personal information collected through the r789game.biz platform. For all privacy-related enquiries, contact: support@r789game.biz

2. Data We Collect

r789game collects personal data through multiple touchpoints — directly from you when you register, make deposits, submit verification documents or contact support, and automatically through your use of the platform. Below is a complete breakdown of the categories of data we collect.

Category Data Points Collected When Collected
Identity Full name, CNIC number, date of birth, photograph At registration / identity verification
Contact Pakistani mobile number, email address At registration
Financial Deposit / withdrawal history, payment method identifiers (masked) With each transaction
Gaming Activity Bets placed, games played, stakes, winnings, session duration Continuously during platform use
Technical IP address, device type, browser, operating system Automatically on each visit
Communications Live chat transcripts, email correspondence, support ticket content When you contact r789game

r789game does not collect sensitive personal data such as religious beliefs, political opinions, health information or biometric data beyond the facial photograph required for CNIC verification. We do not collect data from your social media profiles unless you choose to share it with us directly.

3. How We Use Your Data

Every piece of data r789game holds is used for a defined purpose. We do not process personal information speculatively or retain data beyond what is required for the purposes listed below.

  • Account operation: Your name, contact details and identity documents are used to create and maintain your r789game account, verify your identity and process your transactions.
  • Payment processing: Financial data is used to process deposits, verify withdrawal destinations and comply with anti-money laundering requirements.
  • Responsible gaming: Gaming activity data — session length, betting patterns, deposit frequency — is monitored by r789game's responsible gaming systems to identify members who may need support. This processing is in your interest and cannot be opted out of.
  • Fraud prevention and security: IP addresses, device data and transaction patterns are analysed to detect and prevent fraudulent activity, account takeover attempts and exploitation of promotional systems.
  • Platform improvement: Aggregated, anonymised usage data helps r789game identify areas of the platform that work well and areas that need improvement. No individual member is identifiable from this aggregated data.
  • Customer support: Communication records are retained to ensure continuity of support and to resolve any disputes that arise between a member and r789game.
  • Marketing (with consent only): Where you have opted in, r789game uses your contact details and gaming preferences to send relevant promotional communications. You can withdraw this consent at any time.
  • Regulatory compliance: Certain data is retained for compliance with applicable financial and gaming regulations, including anti-money laundering rules that may require us to retain records for a specified period regardless of account status.
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4. Legal Basis for Processing

r789game processes your personal data on one or more of the following legal bases, depending on the purpose of the processing:

  • Contractual necessity: Processing required to fulfil the contract between you and r789game — account creation, transaction processing, support.
  • Legal obligation: Processing required to comply with applicable laws — identity verification, anti-money laundering record keeping, regulatory reporting.
  • Legitimate interests: Processing carried out in the legitimate interests of r789game or our members — fraud prevention, security monitoring, platform improvement — where those interests are not overridden by your rights.
  • Consent: Processing carried out with your explicit consent — marketing communications, non-essential cookies.

Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal. To withdraw consent for marketing, update your preferences in account settings or email support@r789game.biz.

5. Data Sharing and Disclosure

r789game does not sell personal data to third parties under any circumstances. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

  • Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking partners and Visa/Mastercard processing networks receive the payment data required to process your transactions. These providers operate under their own privacy policies and data security standards.
  • Identity verification partners: Where r789game uses a third-party identity verification service to process CNIC checks, that provider receives only the data necessary to complete the verification. Verification providers are bound by confidentiality agreements with r789game.
  • Responsible gaming organisations: In specific circumstances where a member is identified as requiring urgent support, r789game may share relevant information with appropriate responsible gaming support services.
  • Law enforcement and regulators: r789game will disclose personal data to law enforcement agencies or regulatory bodies where required by applicable law or valid legal process. We will notify you of such a disclosure where legally permitted to do so.
  • Business transfers: In the event that r789game undergoes a merger, acquisition or asset sale, your personal data may be transferred as part of that transaction. You will be notified of any such transfer and of any changes to this Privacy Policy that result from it.

All third parties with whom r789game shares personal data are required under contractual terms to maintain the confidentiality and security of that data and to use it only for the specific purpose for which it was shared. r789game does not permit third-party partners to use your data for their own marketing purposes.

6. Payments and Financial Data

Financial transactions at r789game — deposits via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or Visa/Mastercard, and all withdrawal requests — generate financial records that r789game is required by applicable regulations to retain. These records include transaction amounts, dates, payment method identifiers (masked account numbers, not full account details) and associated member identifiers.

r789game does not store full card numbers, CVV codes or online banking passwords. Card payments are processed through PCI-DSS Level 1 compliant payment infrastructure. The tokenised payment references we retain are sufficient to process future transactions with the same payment method but cannot be used to reconstruct full card details.

Financial records are retained for a minimum of five years from the date of the transaction in compliance with applicable anti-money laundering regulations. This retention requirement applies regardless of whether your account remains active during that period.

7. Cookies and Tracking

r789game uses cookies — small text files stored on your device — to operate the platform, remember your preferences and understand how members use different parts of the site. Below is a breakdown of the cookie types used on r789game.

  • Essential cookies: Required for the platform to function — session management, authentication, security tokens. These cannot be disabled without breaking core platform functionality.
  • Preference cookies: Remember your settings such as language preferences, notification settings and display preferences. These improve your experience but are not essential.
  • Analytics cookies: r789game uses anonymised analytics data to understand how members navigate the platform, which features are used most frequently and where members encounter difficulties. This data is aggregated and does not identify individual members.

r789game does not use third-party advertising cookies or allow external advertising networks to place tracking technologies on our pages. You will not see r789game advertising following you around the internet based on your activity on our platform.

You can manage cookie preferences through your browser settings. Blocking essential cookies will prevent you from logging in and using the r789game platform. Blocking preference and analytics cookies will not prevent you from accessing the platform but may reduce the personalisation of your experience.

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8. Data Security

r789game implements a layered approach to data security covering technical, organisational and procedural measures. No online system can guarantee absolute security, but r789game maintains security standards consistent with industry best practice for online gaming platforms.

  • All data transmitted between your device and r789game servers is encrypted using 256-bit SSL/TLS
  • Personal data at rest is encrypted in our database systems
  • Access to personal data within r789game is restricted to staff with a legitimate operational need — not available to all employees
  • All staff with access to personal data undergo data protection training and are bound by confidentiality obligations
  • r789game conducts regular security assessments and penetration testing of platform infrastructure
  • Payment processing systems are isolated from core platform infrastructure and subject to PCI-DSS compliance requirements

If r789game becomes aware of a data breach that may affect your personal information, we will notify you and the relevant authorities within the timeframes required by applicable law. The notification will describe the nature of the breach and the steps r789game is taking to address it.

9. Data Retention

r789game retains your personal data for as long as your account remains active and for a defined period after account closure, depending on the type of data and the regulatory requirements that apply to it.

  • Account and identity data: Retained for 5 years after permanent account closure
  • Financial transaction records: Retained for 5 years from the date of each transaction, in compliance with anti-money laundering regulations
  • Gaming activity records: Retained for 3 years after account closure for responsible gaming and dispute resolution purposes
  • Support communications: Retained for 2 years after the resolution of the relevant support interaction
  • Marketing consent records: Retained for 2 years after consent is withdrawn, to demonstrate compliance with consent requirements

After the applicable retention period expires, r789game securely deletes or anonymises the relevant data. Where data cannot be immediately deleted — for example, because it forms part of a backup that has not yet been refreshed — it will be isolated from active processing until it is permanently deleted.

10. Your Data Rights

As an r789game member you have the following rights regarding your personal data. To exercise any of these rights, contact support@r789game.biz with the subject line "Data Rights Request" and a description of what you would like to do. r789game will respond within 30 days.

Your Data Rights at r789game

These rights apply to all r789game members. Exercise any of them by emailing support@r789game.biz.

Right of Access

Request a copy of all personal data r789game holds about you. We will provide a structured summary within 30 days of your request at no charge.

Right of Rectification

If any of the data r789game holds about you is inaccurate or incomplete, you have the right to request correction. Most account data can be updated directly from your account settings.

Right to Erasure

Request deletion of your personal data where it is no longer needed for the purposes for which it was collected. Note that regulatory retention requirements may mean some data cannot be immediately deleted.

Right to Restrict Processing

Request that r789game limits how your data is used while you exercise other rights — for example, while we verify the accuracy of data you have contested.

Right to Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose. This right applies to data you provided directly to r789game.

Right to Object

Object to specific types of processing — particularly processing based on r789game's legitimate interests. We will stop unless we can demonstrate compelling grounds that override your rights.

Withdraw Marketing Consent

Withdraw consent for marketing communications at any time — via your account settings, by clicking unsubscribe in any email, or by contacting support. Withdrawal takes effect within 48 hours.

Rights Re: Automated Decisions

Where r789game uses automated systems to make decisions that significantly affect your account — such as fraud detection — you have the right to request human review of those decisions.

Privacy Questions?

Contact our privacy team directly for any data-related questions.

support@r789game.biz

11. Children and Underage Members

r789game is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is conducted at registration and at the point of first withdrawal to enforce this restriction.

If r789game becomes aware that a registered account belongs to a person under 18 years of age, the account will be immediately suspended, all data associated with it will be reviewed and the account will be permanently closed. Any balance held at the time of closure will be returned to the payment method of origin after appropriate checks.

If you are a parent or guardian and believe that your child may have registered an account on r789game without your knowledge, please contact support@r789game.biz immediately with the relevant account details so we can investigate and close the account promptly.

12. Changes to This Privacy Policy

r789game reviews and updates this Privacy Policy periodically to reflect changes in our data practices, regulatory requirements or platform functionality. The date at the top of this page reflects the most recent revision.

Material changes to this policy — changes that meaningfully affect how we collect, use or share your personal data — will be communicated to registered members via email to the address on file and via a prominent notice on the r789game website at least 7 days before the changes take effect. Continued use of the platform after the effective date of any change constitutes your acknowledgement of the revised policy.

For minor changes — corrections of typographical errors, clarifications that do not alter the substance of our data practices — the date at the top of the page will be updated without individual notification.

13. Contact and Complaints

For all privacy-related questions, data rights requests or concerns about how r789game handles your personal information, please contact us through the following channels:

  • Email: support@r789game.biz — include "Privacy" in the subject line for faster routing
  • Live Chat: Available through the r789game website — our support team can address most privacy questions in real time

r789game aims to respond to all privacy-related queries within 5 business days and to resolve data rights requests within 30 days of receipt. If we require additional time to process a complex request, we will notify you of the expected timeline.

If you are not satisfied with how r789game has handled a privacy concern, you have the right to raise a complaint. We take all complaints seriously and will investigate and respond to every one. For responsible gaming concerns, please also visit our dedicated Responsible Gaming page.

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Your data is safe with us — encrypted, never sold, and always in your control. Register in two minutes and start betting on cricket, PSL and live casino today.

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